TERMS & CONDITIONS

The following terms and conditions apply to Coffea Circulor's webshop.

Product documentation
You can find the synopsis of each product on this website.

All coffees are sold as whole beans only. 

Delivery
We ship with DHL, UPS and FedEx. Each shipping agent is supplying a tracking number.

We do not shop to P.O. box addresses and neither doe many of our shipping partners.

Delivery times vary depending on end location and chosen delivery method. We do not guarantee delivery times due to unexpected events in the delivery process that is beyond our control.

We roast on Saturdays in order to ship early every beginning of each week to reduce the lead time due to weekends. Our aim is to roast and ship coffee within 1-2 days. Depending of coffees (origin, variety, harvest/freshness) there can be some resting time.

Payment
Payment through the webshop is possible with VISA and Mastercard. The amount will be withdrawn at the time of shipment.

We reserve the right to cancel orders without subject to notice on account of typos, technical errors, changes in VAT and taxes, sold out items or in the event of force majeure.

Return of products
Food items (coffee) and courses are non-refundable under Swedish law. All other products can be returned until 14 days after delivery.

For a full refund, the products must be intact, unopened and in original packaging. If the product has been used, we’ll give you a partial refund. The customer is responsible for all expenses in conjunction with the return.

The customer needs to give notice of their wish to return an item within 7 days of delivery. The package must then be returned to Coffea Circulor within 7 days. Coffea Circulor will refund the purchase to the customer within 7 days after notification if the products have been returned and proof of shipment has been documented and verified.

In the unlikely event that you've received a faulty item, for example wrong coffee, please get in touch with us and we get this sorted for you. You can submit a form through our contact page. Kindly contact us if any of these matters should be raised with a description of what was found faulty.