The following terms and conditions apply to Coffea Circulor's webshop.

Product documentation
You can find documentation and descriptions of each product on this website.

All coffees are sold as whole beans only. 

Delivery
We ship with PostNord (DPD), DHL, UPS and FedEx. 

Delivery times vary depending on end location and chosen delivery method. We do not guarantee delivery times.

We send out every weekday and the coffee is roasted within 8 days before shipping – and we always aim to send the freshest coffee possible.

Risk
The risk for the product transfers to you as a customer when the package is handed over to the freight company. Therefore, we recommend you to use tracking that is offered with our freight services.

Return of products
Food items (coffee) and courses are non-refundable under Swedish law. All other products can be returned until 14 days after delivery.

For a full refund, the products must be intact, unopened and in original packaging. If the product has been used, we’ll give you a partial refund. The customer is responsible for all expenses in conjunction with the return.

The customer needs to give notice of their wish to return an item within 7 days of delivery. The package must then be returned to Coffea Circulor within 7 days. Coffea Circulor will refund the purchase to the customer within 7 days after notification if the products have been returned and proof of shipment has been documented and verified.

In the unlikely event that you've received a faulty item, for example wrong coffee, please get in touch with us and we get this sorted for you. You can submit a form through our contact page.

Items cannot be returned in our physical shops and must be sent to:
Coffea Circulor
Ångpannegatan 5C
417 05 Gothenburg
Sweden

Payment
Payment through the webshop is possible with VISA and Mastercard. The amount will be withdrawn at the time of shipment.

We reserve the right to cancel orders without subject to notice on account of typos, technical errors, changes in VAT and taxes, sold out items or force majeure.